MD-100 Modern Desktop Administrator Associate

Module 1: Installing Windows

• Introducing Windows Client.
• Windows Client Editions and Requirements.
• Installation Methods.
• Upgrading and Migrating Windows Clients.
• Deployment Methods.

Lab: Deploying Windows using Windows ADK tools.

Lab: Migrating User Settings using USMT.

Module 2: Configuring Authorization & Authentication

• Authentication.
• Managing Users and Groups.
• Configuring User Account Control.
• Implementing Device Registration.

Lab: Managing Domain Authentication.

Lab: Managing Local User and Microsoft Account Authentication.

Lab: Managing password and account options.

Lab: Managing Azure AD Authentication.

Module 3: Post-installation Configuration and Personalization

• Configure and Customize the Windows Start Menu.
• Common Configuration Options.
• Advanced Configuration Methods.
• Managing Drivers and Devices.

Lab: Managing local and network printers.

Lab: Managing Windows 10 Settings.

Lab: Synchronizing settings between devices.

Module 4: Updating Windows

• Windows Servicing Model.
• Updating Windows.

Lab: Managing Windows Update Settings.

Module 5: Configuring Networking

• Configure IP Network Connectivity.
• Implement Name Resolution.
• Implement Wireless Network Connectivity.
• Remote Access Overview.
• Remote Management.

Lab: Configuring Network Connectivity.

Lab: Configuring and Testing Name Resolution.

Lab: Administering Windows 10 Using Remote Management.

Module 6: Configuring Storage

• Managing Storage.
• Managing Disks and Volumes.
• Managing Storage Spaces.

Lab: Creating a Storage Space.

Lab: Managing Storage.

Module 7: Configuring Data Access and Usage

• Overview of File Systems.
• Configuring and Managing File Access.
• Configuring and Managing Shared Folders.
• Managing User Files.

Lab: Configuring and Managing Permissions and Shares.

Lab: Using Conditions to Control Access and Effective Permissions.

Lab: Work Folders.

Lab: Synchronizing files with OneDrive.

Module 8: Managing Apps in Windows Client

• Providing Apps to Users.
• Managing Universal Windows Apps.
• Managing the Microsoft Edge Browser.

Lab: Configuring Microsoft Edge to support Internet Explorer Enterprise Mode.

Lab: Installing Apps in Windows 10.

Module 9: Configuring Threat Protection and Advanced Security

• Malware and Threat Protection.
• Microsoft Defender.
• Connection Security Rules.
• Advanced Protection Methods.

Lab: Configuring Microsoft Defender Antivirus and Windows Security.

Lab: Configuring Firewall and Connection Security.

Lab: Configuring BitLocker.

Module 10: Supporting the Windows Client Environment

• Windows Architecture.
• Support and Diagnostic Tools.
• Monitoring and Troubleshooting Computer Performance.

Lab: Monitoring Reliability and Performance.

Lab: Monitoring Events.

Module 11: Troubleshooting Files & Applications

• File Recovery in Windows.
• Application Troubleshooting.

Lab: Using File History to Recover Files.

Module 12: Troubleshooting the OS

• Troubleshooting Windows Startup.
• Troubleshooting Operating System Service Issues.

Lab: Using Advanced Startup and Windows RE to recover from Boot Failures.

Lab: Recovering Windows using Reset This PC.

Module 13: Troubleshooting Hardware and Drivers

• Troubleshooting Device Driver Failures.
• Overview of Hardware Troubleshooting.
• Troubleshooting Physical Failures.

Lab: Troubleshooting Hardware by Using Windows Memory Diagnostics.

Lab: Recovering Windows by using a Restore Point.