FORMACIÓN OFICIAL MICROSOFT | CURSOS EN MADRID


MS-220: Troubleshooting Microsoft Exchange Online

Aprende a resolver una amplia gama de problemas que pueden surgir en las organizaciones que utilizan Exchange. En esta ruta de aprendizaje, solucionarás muchos aspectos de Exchange, incluido el flujo de correo, el cumplimiento, los problemas de los destinatarios y las configuraciones híbridas en la nube/en las instalaciones.


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Requisitos Previos

  • Experiencia con PowerShell y el módulo Exchange PowerShell.
  • Experiencia significativa en la implementación, administración y resolución de problemas de entornos de Exchange.

Modalidad formativa

  • Presencial en Gadesoft: Madrid.
  • Presencial en cliente: En sus instalaciones. Toda la península.
  • Online Direct: Mediante herramientas de videoconferencia (Microsoft Teams), en directo con el instructor. Pantalla compartida, interacción, seguimiento total.

Objetivos

  • Solucionar problemas de flujo de correo
  • Solucionar problemas de cumplimiento y retención
  • Solucionar problemas del cliente de correo
  • Solucionar problemas de configuración de Exchange Online
  • Solucionar problemas híbridos y de migración

Contenidos

  • Manual oficial de Microsoft.
  • Laboratorios de prácticas.
  • Opcional: Voucher de certificación.

Fechas

Próximas fechas de convocatoria para el curso:

Certificación

TEMARIO

Module 1: Troubleshoot problems with mail flow

Investigate and diagnose problems with email flow in your Exchange Online organization. Find issues caused by incorrect transport rules, DNS records, message headers, and other causes.

Module 2: Troubleshoot message filtering in inboxes and Microsoft Defender for Office 365

Investigate and diagnose why emails are prevented from arriving at their intended destination because of inbox rules, Microsoft Defender for Office 365, spam filter policies, and other Exchange Online features.

Module 3: Troubleshoot compliance and retention issues

Investigate and diagnose problems with compliance and item retention in your Exchange Online organization, including incorrect retention policies, problems with eDiscovery, and inappropriate holds.

Module 4: Troubleshoot encryption, auditing, and journaling

Investigate and diagnose misconfigured encryption, auditing, and journaling in your Exchange Online organization.

Module 5: Troubleshoot desktop Outlook clients

Investigate and diagnose problems that desktop and laptop computer users have when connecting their Outlook client to Exchange Online.

Module 6: Troubleshoot issues with mobile devices

Investigate and diagnose problems that users may experience when they use mobile phones, tablets, and other devices to access Exchange Online.

Module 7: Troubleshoot Exchange Online configuration issues

Investigate and diagnose Exchange Online configuration issues including provisioning errors, recipient issues, address book membership, and public folder settings.

Module 8: Troubleshoot hybrid and migration issues

Investigate and diagnose problems in an Exchange Online and Exchange Server hybrid organization, including mail flow problems, synchronization issues, and migration failures.

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