MB-901 Microsoft Dynamics 365 Fundamentals
Duración: 10 horas
Obtenga una visión general amplia de las aplicaciones de Dynamics 365. Le presentaremos cada una de las aplicaciones, articularemos su valor comercial y demostraremos su funcionalidad básica.

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Requisitos Previos
No se requieren conocimientos previos para acceder a este curso.
Modalidad formativa
- Presencial en Gadesoft: Madrid o Barcelona
- Presencial en cliente: En sus instalaciones. Toda la península.
- Online Direct: Mediante herramientas de videoconferencia (Microsoft Teams), en directo con el instructor. Pantalla compartida, interacción, seguimiento total.
Contenidos
- Manual oficial de Microsoft
- Laboratorios de prácticas
- Opcional: Voucher de certificación
Objetivos
Dynamics 365 es una herramienta multifacética para la participación del cliente, operaciones unificadas, marketing, venta minorista y gestión del talento. Este curso familiarizará al alumno con la funcionalidad de Dynamics 365 y su valor comercial. El curso cubrirá aplicaciones de Dynamics 365, Power Platform, conceptos de nube, el modelo de seguridad y consideraciones de licencia.
Certificación
Este curso prepara para el examen de certificación oficial MB-901 Dynamics 365 Fundamentals que permite obtener la certificación oficial del mismo nombre.
A continuación puede realizar otras formaciones relacionadas como MB-210 Microsoft Dynamics 365 for Sales o MB-230 Microsoft Dynamics 365 for Customer Service.
Fechas
Rellena el formulario de contacto para que nos pongamos en contacto contigo. Te informaremos de próximas convocatorias y de cualquier otro tema que necesites
Contacto
Temario
Module 1: Introduction to Microsoft Dynamics 365
- Introduction
- Dynamics 365 Applications
- What is artifical intelligence (AI)?
- What is mixed reality (MR)?
- Digital Transformation
- Summary
Module 2: Principles of cloud computing and deployment
- Introduction
- What is cloud computing?
- Benefits of cloud computing
- Compliance, terms and requirements
- Types of cloud services
- Deployment
- Azure DevOps
- Microsoft Dynamics Lifecycle Services (LCS)
- Explore Power Platform Admin Center
- Summary
Module 3: Recognize Dynamics 365 Security
- Introduction
- Dynamics 365 cloud security
- Cloud security basics
- Understanding role-based security
- Security in Finance and Operations apps
- Summary
Lab : Explore security roles in Dynamics 365 model-driven apps
Lab : Explore security roles in Finance and Operations apps
Lab : Enhance security by encrypting your data
Module 4: Connect and analyze your Dynamics 365 data
- Introduction
- The use of Microsoft Power Platform in Dynamics 365
- Benefits of Common Data Service
- Dynamics 365 reporting
- Summary
Lab : Explore Power Platform Admin Center
Module 5: Introduction to Dynamics 365 Sales
- Introduction
- Automation of business processes with Dynamics 365 Sales
- Manage the sales process and pipeline
- Benefits of Microsoft Relationship Sales Solution (MRSS)
- Dynamics 365 Sales Insights
- Microsoft Forms Pro
- Dynamics 365 Product Visualize
- Summary
Lab : Explore Dynamics 365 Sale
Module 6: Introduction to Dynamics 365 Marketing
- Introduction
- The benefits of Dynamics 365 Marketing
- Features and functionality of Dynamics 365 Marketing
- Lead generation and qualification
- Customer journey
- Segmentation
- Event management
- Summary
Lab : Explore Dynamics 365 Marketing
Module 7: Introduction to Dynamics 365 Customer Service
- Introduction
- Overview of Dynamics 365 Customer Service
- Account Management
- Case lifecycle management
- Knowledge articles
- Omnichannel for Dynamics 365 Customer Service
- PowerApps Portals
- Dynamics 365 Customer Service Insights
- Summary
Lab : Explore Dynamics 365 Customer Service
Module 8: Introduction to Dynamics 365 Field Service
- Introduction
- Benefits of Dynamics 365 Field Service
- Connected Field Service
- Service resource scheduling
- Resource Scheduling Optimization (RSO)
- Field Service Mobile
- Dynamics 365 Remote Assist
- Dynamics 365 Guides
- Summary
Module 9: Explore model-driven app integrations and Dynamics 365 Customer Insights
- Introduction
- Integration across Dynamics 365 applications
- Integration with Microsoft products
- Integration with third-party applications
- Dynamics 365 Customer Insights
- Summary
Module 10: Introduction to Dynamics 365 Finance
- Introduction
- Overview of Dynamics 365 Finance
- Dynamics 365 Finance core capabilities
- Summary
Lab : Explore Dynamics 365 Finance
Module 11: Introduction to Dynamics 365 Supply Chain Management
- Introduction
- Overview of Dynamics 365 Supply Chain Management
- Dynamics 365 Supply Chain Management core capabilities
- Dynamics 365 Layout
- Summary
Lab : Explore Dynamics 365 Supply Chain Management
Module 12: Introduction to Dynamics 365 Business Central
- Introduction
- Overview of Dynamics 365 Business Central
- Finance and budgeting
- Supply chain mangement
- Project management
- Sales and service
- When should you use Business Central versus other Dynamics 365 applications?
- Summary
Module 13: Introduction to Dynamics 365 Human Resources
- Introduction
- Overview of Dynamics 365 Human Resources
- Employee Self-service
- Personnel management
- Benefits management
- Employee development
- Summary
Lab : Explore Dynamics 365 Human Resources
Module 14: Introduction to Dynamics 365 Commerce
- Introduction
- Overview of Dynamics 365 Commerce
- Omnichannel and Channel management
- Dynamics 365 Commerce core functional areas
- Assisted Selling
- Merchandizing and inventory
- Dynamics 365 Commerce deployment options
- Dynamics 365 Fraud Protection
- Summary
Module 15: Explore Finance and Operations cross-app integrations
- Introduction
- Integration across Dynamics 365 apps
- Discover the Data Management Framework
- Integrations across Microsoft products
- Integrations with third-party apps
- Explore external system integration capabilities
- Summary
Gadesoft Madrid
C/Clara del rey, 14
28002 Madrid, Spain
Tfno: 91 510 23 90
info@gadesoft.com
Gadesoft Barcelona
Carrers del Madrazo, 27 - 2º 4ª
08006 Barcelona
Tfno: 93 368 0087
Certificaciones
Azure Role Based Certifications
Microsoft 365
Dynamics 365
MCSA y MCSE
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